Evan Schuman

Contributing Columnist

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Evan Schuman has covered IT issues for a lot longer than he'll ever admit. The founding editor of retail technology site StorefrontBacktalk, he's been a columnist for CBSNews.com, RetailWeek, Computerworld and eWeek and his byline has appeared in titles ranging from BusinessWeek, VentureBeat and Fortune to The New York Times, USA Today, Reuters, The Philadelphia Inquirer, The Baltimore Sun, The Detroit News and The Atlanta Journal-Constitution. Evan can be reached at eschuman@thecontentfirm.com and he can be followed at twitter.com/eschuman. Look for his blog twice a week.

The opinions expressed in this blog are those of Evan Schuman and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Insecure security cameras sound like a joke, but aren’t

Saks self-leaked customer data unencrypted, violating multiple rules

Saks self-leaked customer data unencrypted, violating multiple rules

With so many retailers being impacted by cyber attacks, it’s easy to conclude that thieves are necessary for data breaches. Not necessarily. Saks last week made clear that it can breach itself quite efficiently.

Chase's MCX tech buy will take time to pay off — time that it may never get

Chase's MCX tech buy will take time to pay off — time that it may never get

When JPMorgan Chase acquired MCX’s payment technology to help with Chase Pay, it likely received a bargain. But a bargain is a bargain only if the value is greater than the cost, no matter how low that cost.

Feds struggle with regulating banking’s use of big data

Feds struggle with regulating banking’s use of big data

Some highly sensitive data is going to be set loose.

If the CIA can sidestep encryption, what makes you think cyberthieves can’t?

If the CIA can sidestep encryption, what makes you think cyberthieves can’t?

New Wikileaks documents show agents simply refining standard techniques of cybercriminals.

Whole Foods illustrates the challenge of late-stage CRM integration

Whole Foods illustrates the challenge of late-stage CRM integration

At best, a properly integrated CRM program is complex, given the huge number of systems it touches, or at least should touch. But what happens when a $16 billion, 37-year-old chain wants to tackle CRM for the first time? Whole Foods...

A better security strategy than ‘know your enemy’: Know your co-workers

A better security strategy than ‘know your enemy’: Know your co-workers

Something as simple as an uncharacteristic turn of phrase can clue people into an email’s illegitimacy.

Mastercard needs to think about unintended consequences

Mastercard needs to think about unintended consequences

The U.S. retail payments space seems to be built on a series of increasingly massive unintended consequences, with moves and rules put in place before anyone has considered what is likely to happen next.

True privacy online is not viable

True privacy online is not viable

You can hide from casual observers, but a motivated person will see through your attempts at anonymization.

Panera finds digital helps recruitment, in unexpected ways

Panera finds digital helps recruitment, in unexpected ways

Panera Bread found that mobile payments significantly helped recruit drivers. Why? Digital purchases meant they didn't carry cash, which in turn meant fewer robberies.

Why do merchants let their payment processors get away with so much?

Why do merchants let their payment processors get away with so much?

For decades, merchants have signed agreements that force them to blindly trust their processors, to a degree they would tolerate in practically no other business relationship.

Dead men may tell no tales, but IoT devices do

Dead men may tell no tales, but IoT devices do

Real privacy laws are needed in the U.S., and now more than ever with the advent of the IoT.

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