Evan Schuman

Contributing Columnist

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Opinions expressed by ICN authors are their own.

Evan Schuman has covered IT issues for a lot longer than he'll ever admit. The founding editor of retail technology site StorefrontBacktalk, he's been a columnist for CBSNews.com, RetailWeek, Computerworld and eWeek and his byline has appeared in titles ranging from BusinessWeek, VentureBeat and Fortune to The New York Times, USA Today, Reuters, The Philadelphia Inquirer, The Baltimore Sun, The Detroit News and The Atlanta Journal-Constitution. Evan can be reached at eschuman@thecontentfirm.com and he can be followed at twitter.com/eschuman. Look for his blog twice a week.

The opinions expressed in this blog are those of Evan Schuman and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Amazon successfully fights off pricebots

Missing protection: Corporate B2B privacy policies

Missing protection: Corporate B2B privacy policies

The general lack of such policies is a major security hole.

Walmart.com's transformation: Too little, much too late

Walmart.com's transformation: Too little, much too late

BusinessWeek's look at how Jet.com is doing in its effort to transform Walmart.com leaves the impression that the biggest obstacle to Walmart.com being successful is Walmart itself.

With security awareness, money talks

With security awareness, money talks

One problem with what we tell employees about taking security precautions is that the precautions interfere with their jobs.

Apparel chains can fight back against Amazon, but it won't be easy

Apparel chains can fight back against Amazon, but it won't be easy

With recent reports that Amazon is preparing to make a major play in custom clothing — as well as apparel in general — clothing chains are panicking.

7-Eleven thinks it can go cashier-less. It's wrong.

7-Eleven thinks it can go cashier-less. It's wrong.

There's a massive difference between retailers using technology to free up associates to do more hands-on work and using that technology to replace those associates.

Use LinkedIn a lot? Read its new privacy policy — carefully.

Use LinkedIn a lot? Read its new privacy policy — carefully.

At the very least, it’s a reminder that social media embarrassments are forever.

The real meaning of a merged channel strategy

The real meaning of a merged channel strategy

There has been a wide range of thoughts about the meaning of physical store closings, coming from some major retail thinkers and various major media news outlets. But the underlying assumptions in almost all of these arguments are...

How one personal cyber insurance policy stacks up

How one personal cyber insurance policy stacks up

As policies designed for consumers emerge, the example from AIG is surprisingly comprehensive.

Mirror, mirror on the wall, will you leave me any shoppers at all?

Mirror, mirror on the wall, will you leave me any shoppers at all?

The interplay between store associates and in-store technology has always been a delicate balancing act. When the tech helps the associate be an all-knowing partner to the shopper, it's a great thing. But when the tech is deployed so...

Bank gets lesson in the security failings of third parties

Bank gets lesson in the security failings of third parties

Brazilian bank was an easy target after its DNS provider was compromised.

Adidas figures out how to win with physical stores

Adidas figures out how to win with physical stores

Leveraging the advantages of brick-and-mortar over online seems to baffle much of retail. Adidas joins the short list of merchants that have figured it out.

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