Programmer pilot fish gets a deskside visit from one of his company's big bosses, who has a very specific request: a brand-new feature, added to a big software product -- and ready to install in two weeks.
One of this small software vendors is also the chief salesman -- and somehow, most of the customers he finds are more than 100 miles from company headquarters, so they're much more expensive to support.
IT analyst pilot fish buys a new PC, and it turns out that a key application fish uses won't load -- and the newest version of the software is subscription-based. Fortunately, fish has another option...for a while.
It's fashion-show week in New York City, and for this apparel maker's IT department, that means all the users are in one place. Good thing, too, because one user's laptop is mysteriously shutting down.
IT consultant pilot fish gets an urgent phone call from the consulting firm he works for: Some higher-ups want to meet with him immediately -- and it turns out his boss's boss is making a sudden exit from the firm.
Programmer is assigned to create software to help recover the import duties for some components in products his company manufactures -- a complex process that's currently done manually by a single user.
This pilot fish is working for a major airline, doing onsite IT support at an airport, when he gets a trouble ticket. Problem: Bug in terminal. But he knows they've just patched the terminals -- so now what?
This field service tech pilot fish gets a call from his boss: Drop what you're doing and your customer site, head over to a different customer's site, calm down the customer and solve the problem from the last tech.
IT pilot fish works for a big health insurance company that relies heavily on brokers who sell group policies to small and medium-size businesses. But when it comes to their commissions, something's not quite right.