Today's customer is at the center of every business transaction and keeping the customer engaged has never been more vital than it is in our digital world. The customer journey is changing and to leverage that change, every company
Pilot fish works on the IT help desk at a hospital run by a religious organization, but he helpfully proofreads the hospital's intranet, too. The biggest repeat offer when it comes to typos: Food Services.
As business leaders and technologists set their course to navigate digital disruption, analytics-and the ability to turn all types of data into useful insights and everyday value-is a key area of focus for large and small enterprises.
Chrome can take a while to update its embedded copy of the Adobe Flash Player. On days like today, when Adobe released a new copy of Flash, this can leave you vulnerable. A simple procedure forces the update.
Twitter rolled back a new fix aimed to prevent abuse a few hours after it met with protests, reflecting that the company is still scrambling to find solutions to the problem of harassment on its service, but is willing to make changes...
Recent events have made clear the scale, complexity, and (especially) volatility of the internet is on the rise. As enterprises migrate infrastructure and services to the cloud and increase reliance on public internet for internal and
This eGuide from CIO, Computerworld, and IDG News Service examines the IoT threat landscape, including possible security holes when almost every device is connected, and why structural changes may be needed to get serious about
A move by a watchdog group and a small group of shareholders to oust Facebook CEO Mark Zuckerberg from his post as chairman would be an uphill battle that would be unlikely to succeed and could hurt the company, analysts said.