Preston Gralla
Contributing Editor
Preston Gralla is a contributing editor for Computerworld, a blogger for ITworld, and the author of more than 45 books, including NOOK Tablet: The Missing Manual (O'Reilly 2012) and How the Internet Works (Que, 2006).
Microsoft’s Windows Update system is broken. Will it ever be fixed?
It’s a bad sign when companies answer complaints and concerns with corporate doublespeak.
It’s time for Microsoft to kill the Microsoft Store — or else fix it
Fixing it would be easy: Just offer people the software they want to download.
Review: Windows 10 May 2019 Update unleashes a spring surprise
After several underwhelming biannual feature updates, Microsoft has finally delivered a truly useful change in Windows 10 version 1903.
Microsoft surrenders in its Windows Update war with users
It’s another sign that the company is changing in fundamental ways under the leadership of Satya Nadella.
How to fix six Windows 10 headaches
Microsoft's Windows 10 OS is a lot better than its predecessor, but it still has some annoying quirks. We help you solve them.
How to protect your privacy in Windows 10
Worried about privacy issues in Windows 10? Here's what you can do.
Here’s why Microsoft raised the white flag on Edge
The company is being refashioned in ways its former CEOs could never have imagined.
Outlook vs. Gmail: Which works better for business?
When it comes to email, calendar and contacts, Microsoft Outlook has long ruled the roost, but Google's G Suite combo of Gmail, Google Calendar and Google Contacts is worth a second look.
Is Microsoft crazy to diss Office 2019? Like a fox.
The company wants you to give up your perpetual license so it can rake in perpetual income.
Excel 2016 and 2019 cheat sheet
Get to know the key features in Microsoft Excel 2016 and Excel 2019 for Windows.
Why Windows may never get another killer feature
It’s a combination of things, but mostly it’s a shift in focus.
How to choose the right Windows 10 release channel
Individual users and IT administrators alike are confused by the options Microsoft offers for Windows 10 updates. Here’s help choosing the best update method for yourself or your business.
The tech world’s best CEO? Microsoft’s Nadella, hands down.
Others have gotten more glory — and have tripped recently.
Windows 10 quick tips: How to share a single PC
Have employees or temporary workers who need to share a Windows 10 computer? No problem — here's how to do it.
How to protect Windows 10 PCs from ransomware
Ransomware is running rampant these days, but there are several ways Windows 10 users and admins can protect their PCs. Here’s what to do.
How to replace Edge as the default browser in Windows 10 — and why you should
Just because Microsoft wants you to use the Edge browser doesn’t mean you have to. Here’s how to make Chrome, Firefox or another your primary browser in Windows 10.
Review: Office 2019 is the best advertisement yet for Office 365
By raising prices and keeping key features out of Office 2019, Microsoft is telegraphing its desire to move its entire user base to Office 365.
Outlook 2016 cheat sheet
Are you getting the most from Outlook 2016 for Windows? Learn about the key features in Microsoft’s email and calendaring client.
Will Cortana go the way of Windows Phone?
The signs all suggest that Microsoft is going to cut its losses in the digital assistant market. Smart move.
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