True tales of IT life, fresh every weekday. Got a story of useless users, hapless bosses, clueless vendors or adventures in the IT trenches? Tell Sharky!
At her most recent performance review, this pilot fish gets a rating of 3 of a possible 5 -- "fully satisfactory." Not bad, but she wants to do better. The question: How?
A few years after Y2K, this pilot fish has overall responsibility for his company's website -- which is why the frantic CEO emails him to say the website has been hacked.
The plan is to add Wi-Fi to this factory, and to speed up the process they're trying something new this time: training an IT guy to run the scissor lift for himself
This IT pilot fish lands a one-year gig working at an Army installation, and it turns out that the IT rules are just like in the civilian world -- only more so.
This soon-to-graduate IT pilot fish is in serious job-search mode -- better still, he's offered a job that pays well and really sounds like fun. Why wouldn't he take it?
Company's wired network is being upgraded, and this user sits right next to a main conduit for the wires -- so she has a good idea of what's wrong when things go south.
Pilot fish is the volunteer on-call IT department for a church that has decided to let its congregation use the church's Wi-Fi network. What's so hard about that?
IT pilot fish is facing layoffs at the defense contractor where he works, but at least he feels better about one thing: His job didn't require a security clearance.
Just before a holiday, this IT support guy calls a remote office to have a pair of tapes changed. But it's not the usual person who does it -- and not the usual result.