Shark Tank
By Sharky
Leadership, demonstrated
This company's CIO has a shiny MBA to go with his limited grasp of technology, and he puts both on display in the weekly incident review meetings he decides to launch.
10/16/18
The banana problem
This pilot fish slips and takes a hard fall, but fortunately he's not badly hurt -- the damage is mostly to his pride and his mobile phone, which now has a new shape.
10/15/18
Why we love metrics
This company has had its share of IT death marches, so it launches a big effort to improve estimating and project delivery. The key: detailed metrics for IT project time.
10/12/18
Throwback Thursday: Why we love sales people
Sales rep promises this customer a discount, but while it's on the sales order, there's no discount on the invoice generated by the ERP system. Who removed it?
10/11/18
Where THAT consultant came from
This IT consultant isn't exactly well thought of as a technical professional -- but that doesn't stand in the way of a long and varied career at a big consultancy.
10/10/18
That user's name wasn't Barney NEWTON, was it?
It's almost Y2K, and this small recruiting firm is converting its key systems to client/server and switching from Macs to PCs -- and there's just a bit of culture shock.
10/09/18
But thanks for keeping in touch!
Pilot fish runs an IT support group that's announcing new PC power management settings, which will roll out on Friday -- so you know what's going to happen on Thursday.
10/08/18
Time to lock the security team in a hotel room?
IT security at this company has laptops really locked down, which isn't a big deal for most users when they're traveling -- unless a hotel has its own security ideas.
10/05/18
Throwback Thursday: How (not) to save money in IT
The servers in this computer room are having problems with their disk drives, but fortunately there's a simple short-term fix -- and, unfortunately, a longer-term agenda.
10/04/18
Self promotion
It's the early 1970s, and a new intern turns out to be extremely interested in the strategic planning model this pilot fish is writing -- on punch cards in Fortran.
10/03/18
It's never too soon to start planning for Y10K
Pilot fish gets an email from his credit card bank that catches his eye right away -- and not just because it wants him to take action about "the info on your account."
10/02/18
Open door policy
This server room is getting keycard access to make sure only those on the approved list are allowed to enter -- but it's still not quite as secure as it appears.
10/01/18
Pretty sure that's a 'Critical hardware failure'
This sysadmin is the IT Guy for several branch offices, so everything related to IT lands on his desk -- but it seems not everyone has the same definition of "IT"
09/28/18
Throwback Thursday: Wait, it's not fixed yet!
Pilot fish works the late shift, so he's not due into the office until 10 a.m. But at 8:45 a.m., he gets a call from a colleague with bad news: The server is dead.
09/27/18
Problem solved!
Network services pilot fish visits a client that has recently upgraded its gear and moved everything to a server rack -- and is decidedly unhappy with the result.
09/26/18
Useful, redefined
Intern ends up in an engineering group that's writing software for embedded systems, and his presence is not appreciated -- until they see he has a set of useful skills.
09/25/18
Remember, you can't say @#$%! without !
IT manager sends every email out with a "high priority" tag, but this message seems to be even more urgent than usual, and a response is definitely required -- sort of.
09/24/18
Back to the ol' spam-fighting drawing board
Pilot fish finds his inbox full of spam messages, and dozens of them seem to be related -- but this time it's not just a very bad case of spam victims using Reply All
09/21/18
Throwback Thursday: Mini hands make light work
Pilot fish is doing support work for a local school where children in one particular classroom have trouble with their computers' mice -- and nothing seems to fix them.
09/20/18
The Intern Experience
This company makes software for people movers, and it hires dozens of interns every summer from local colleges -- whether they're ready for the real world or not.
09/19/18
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