With cashier-less checkout, retailers should be careful what they wish for

With cashier-less checkout, retailers should be careful what they wish for

As the battle for cashier-less stores rages on, it's worth questioning whether an employee-less checkout system is something that retailers should truly want.

06/20/18

The game-changing potential of smartphones that can smell

The game-changing potential of smartphones that can smell

Sniffing smartphones won't merely replicate what a human nose can do. They will be able to detect aromas far more precisely. What is the enterprise IT potential here? Quite a bit.

06/06/18

Amazon's Echo privacy flub has big implications for IT

Amazon's Echo privacy flub has big implications for IT

Amazon has confirmed that one of its Echo devices recorded a family's conversation and then messaged it to a random person on the family's contact list. The implications are terrifying.

05/26/18

BJ's baffling mobile right-swipe machine-learning move

BJ's baffling mobile right-swipe machine-learning move

When BJ's Wholesale Club on Thursday (May 3) said that it would leverage machine learning in its mobile app, it joined the crowded club of companies boasting A.I. capabilities while remaining vague on the details.

05/04/18

Has a U.K. company figured out how to fix the loyalty problem with its mobile banking app?

Has a U.K. company figured out how to fix the loyalty problem with its mobile banking app?

One of the longest-running retail problems involves loyalty points and gift cards and the fact that shoppers tend to either forget about them or find them too much of a hassle to redeem.

05/03/18

Walmart’s mobile checkout trial is a major advance

Walmart’s mobile checkout trial is a major advance

In-aisle checkout gets a big push from the world’s largest retailer.

04/23/18

A bad day with mobile 2FA

A bad day with mobile 2FA

Texting confirmation numbers is a very weak link; texting them to my landline is just dumb.

04/09/18

IT beware: University finds new 4G security holes

IT beware: University finds new 4G security holes

Researchers from Purdue University and the University of Iowa have found quite a few new security holes in the popular 4G mobile networks.

03/12/18

Will an EZPass mobile payment partnership work? It very well could

Will an EZPass mobile payment partnership work? It very well could

With a smartphone and an RFID tag on the window, shoppers may be able to forgo using plastic at all gas stations and drive-through restaurants. But will they?

02/20/18

PCI's embrace of mobile PIN is a real game changer

PCI's embrace of mobile PIN is a real game changer

The PCI Council is allowing the most sensitive part of a payment card transaction to happen on a device that it acknowledges is highly dangerous and unstable.

01/31/18

Mobile privacy policy becoming a truly big deal

Mobile privacy policy becoming a truly big deal

Now comes yet another reason to respect the heck out of your privacy policy: The U.S. Supreme Court is considering making it a determining factor for whether your customers have an expectation of privacy.

01/25/18

Embrace mobile, or it will run over you

Embrace mobile, or it will run over you

Visa has learned this lesson, but Kroger is still resisting.

01/17/18

Apple makes its intent on the battery fiasco clear. And not in the way it wanted.

Apple makes its intent on the battery fiasco clear. And not in the way it wanted.

What Apple did not choose to say is far more illuminating than what it did say.

12/29/17

What do you get when you merge a lie detector, a job application and a mobile app?

What do you get when you merge a lie detector, a job application and a mobile app?

A U.K. firm is pushing mobile software that watches you while you fill out a form and tries to determine truthfulness and emotion. George Orwell would be proud.

12/06/17

How smart was it for Williams-Sonoma to drop $112M for an AR firm?

How smart was it for Williams-Sonoma to drop $112M for an AR firm?

AR is a nice retail mobile add-on, but what Williams-Sonoma needs more is to address retail fundamentals. W-S, look to Amazon for an example.

11/27/17

Questionable strategy: Mobile sites that thwart ad blockers

Questionable strategy: Mobile sites that thwart ad blockers

Instart Logic wants to help publishers get around ad blockers with its ad-blocker blocker and serve up ads though people don't want them. But is that wise?

11/13/17

With Amazon's AR mobile app, you don't need a depth-sensing camera to sense depth

With Amazon's AR mobile app, you don't need a depth-sensing camera to sense depth

Made with Apple’s ARKit, Amazon's new augmented reality (AR) mobile app shows you can do AR sizing without needing depth-sensing camera. Sorry, iPhone X.

11/09/17

Target Pay's holiday launch is good for shoppers, bad for retail

Target Pay's holiday launch is good for shoppers, bad for retail

Will forcing shoppers to use a different payment mechanism for every retailer be a good thing? Or will it just dampen mobile payment enthusiasm overall?

10/30/17

Amazon wants to deliver groceries to your car trunk — not a good idea

Amazon wants to deliver groceries to your car trunk — not a good idea

Amazon’s car trunk delivery system, which uses a mobile app from a smart lock vendor, sounds convenient, but it raises security concerns.

10/17/17

MasterCard's virtual reality purchases deliver not-so-virtual headaches

MasterCard's virtual reality purchases deliver not-so-virtual headaches

MasterCard's new effort in VR purchasing takes the worst aspect of in-store shopping and skips the best of online. And they throw in easy unintended purchases.

10/04/17

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