Analytics

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Mining gold from Amazon reviews

Why negative feedback is your friend -- and what ‘Amazon’s Choice’ really means


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Beginner's guide to R: Syntax quirks you'll want to know

Why x=3 doesn't always mean what you think it should, about data types and more.

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8 key technologies for the future of work

As the hybrid workplace becomes the norm, technologies designed to accommodate, protect, and improve productivity for remote and in-office employees will be critical.

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New Goldman Sachs-AWS data service points to a larger banking trend

Goldman Sachs and AWS have teamed up to launch a financial services data analytics and management service to help businesses seeking to crunch massive pools of data for smarter business insights.

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4 big ways to put Zoom apps to work

From collaboration tools to security platforms, Zoom apps and integrations can help you hold better meetings, capture and secure important data, analyze Zoom usage, and more.

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Tableau’s new Slack capabilities democratize data

Tableau is counting on Slack to make its data visualization tools more accessible and is adding new data prep and governance tools to make enterprise data more trustworthy.

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Zoho One suite expands to more than 50 apps

The first major update to Zoho’s “operating system for business” in two years adds a shared email inbox, AR remote assistance tool, retail website creation platform, and more.

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Great R packages for data import, wrangling, and visualization

Here are my go-to R packages — in a handy searchable table.

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Real IT leadership: Selling the transformative dream

It's one thing to cook up a great new initiative, but making it happen requires powers of persuasion, solid partnerships, and access to genuine technical insight.

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Zoho brings business intelligence to the mass market

Zoho's new business intelligence suite puts deep, data-driven business insights within reach of many smaller enterprises.

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5 perspectives on modern data analytics

You can't navigate business challenges without the right instruments. Done right, analytics initiatives deliver the essential insights you need, as these five articles explore.

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Collaboration analytics: Yes, you can track employees. Should you?

Analytics tools provided by Microsoft, Slack, and other collaboration app vendors offer insights into communication patterns and other employee work habits. But companies should be wary of reading too much into the data — or abusing...

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Cisco adds 'People Insights' analytics to Webex

The company joins other tech vendors, including Microsoft and Google, in using worker analytics to focus on employee well-being and a healthy work/life balance.

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Microsoft unveils Viva, its employee-experience platform for Teams

Calling employee experience the “new ERP,” Microsoft introduced four Viva “modules” that provide access to workplace learning, knowledge, analytics, and corporate info.

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Why we need computer modeling and simulations to make better decisions

AI-based computer modeling and simulations could improve enterprise productivity, reduce waste and lead to better, smarter outcomes. So why aren't we doing more of this?

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The state of enterprise AI

IDC analyst Ritu Jyoti reviews customers' current and future AI investments, adoption rates, KPIs, top drivers and inhibitors, and shows real-world examples including those involving impacts of COVID-19.

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Driving service desk efficiency with machine learning and AI

To drive efficiency with automation, Oshkosh has transformed its service desk. Watch as Oshkosh's CIO Anupam Khare discusses how the company leverages machine learning and AI to reduce the number of incidents by 47% while increasing...

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AI and machine learning: Powering the next-gen enterprise

IT leaders are already starting to reap the rewards promised by AI and machine learning -- and a recent survey reveals half are considering greater investment as we hit economic headwinds.

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Podcast Today in Tech

How AI helps scientists fight COVID-19

Artificial intelligence is useful for sorting through massive amounts of data and identifying anomalies within that data. Given the swaths of data healthcare workers and scientists are sorting through due to the coronavirus pandemic,...

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