Resource Library

Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analytics.

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White Paper | Presented by Edify

5 Ways to Start Improving your CX Right Now

Chances are, you haven’t focused enough on your customer experience. Or, maybe you have, but you need to re-strategize and come up with ways to make it even better. To help you out, we put together 5 things you can start doing to up your CX game today!

White Paper | Presented by Edify

Improving the Agent Experience

Contact center work is tough, and turnover is higher in this industry than in almost any other.

White Paper | Presented by Edify

Managing a Remote Workforce

Are you ready to see a productivity increase for your company and a better quality of life for your team? Find out how.

Lead Gen | Presented by IBM

Analytics and Business Intelligence Value Index - Ventana Research

IBM named a leader in Ventana Research’s Analytics and Business Intelligence Value Index

Lead Gen | Presented by IBM

BARC Score Integrated Planning & Analytics

Find out why IBM was named a Market Leader in 2020 Integrated Planning & Analytics report. This BARC Scores report highlights vendors who are excelling in the integration of performance management and analytics tools – a critical capability for organizations of all kinds.

Video/Webcast | Presented by NetEnrich

Black Hat 2020, SecurityGuy TV Interviews Brandon Hoffman, CISO, Netenrich

Watch our CISO, Brandon Hoffman, talk about the need for contextual threat and attack surface intelligence, skill gaps in cybersecurity, and our human-plus-machine approach to tackling modern digital threats to brands today with Chuck Harold of SecurityGuyTV.com during this year's live, virtual Black Hat.

Lead Gen | Presented by Commvault

Critical Capabilities for Data Center Backup and Recovery Solutions

Critical data needs protection whether it is in the data center, the cloud, SaaS applications or at the edge, forcing I&O leaders to reevaluate their backup strategy and vendor selection.

Solution Brief | Presented by NetEnrich

Enough with the Data Already - Resolve Your Attack Surface Once and for All

Learn how both threat and attack surface intelligence can resolve your attack surface, today and over time.

Miscellaneous | Presented by NetEnrich

Everything you need to KNOW about cyber threats - in minutes and for free

KNOW, free threat intelligence makes it easy to dig deep into breaking news, evolving trends, and the threats and IOCs that matter to you.

How to Merge the Data Lake and the Data Warehouse

Attend this informative webinar from EMA Research and Vertica to learn why there is a push toward the innovative unified analytics warehouse (UAW), a merging of the data lake and data warehouse.

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