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Delivering Better CX to Patients at Gonzaba Medical Group

To make marketing calls to prospects, Gonzaba Medical Group agents use the Five9 adapter for Salesforce. The Salesforce integration allows agents to know where the prospect has come from and which marketing campaign to assign them to.

Driving Faster Customer Service with Five9 Salesforce Integration

Five9 seamlessly integrates into the Salesforce Lightning Experience, Sales Cloud, and Service  Cloud via Open CTI and Lightning CTI.

Reimagine Your Customer Experience with an Intelligent Cloud Contact Center Webinar

How Five9, Salesforce, and Slalom transformed Castlight Health’s CX strategy.

Reimagining the Customer Experience with an Intelligent Cloud Contact Center

By partnering with Salesforce, Slalom and Five9, Castlight was able to create an iterative roadmap for their ACD solution, bringing best-in-class capabilities to its customers and their members. 

Why Integrate Salesforce and Your Contact Center

By uniting the Five9 Intelligent Cloud Contact Center with Salesforce Sales Cloud and Service Cloud solutions, Five9 provides a single-pane customer sales and service platform that enables agents to focus on the customer experience.