Delivering Customer-Focused Innovation

The 2020 decade began with unprecedented disruptions to life and business, and entire industries faced increased pressure to innovate with more speed and flexibility than ever before. Businesses that navigated this disruption most efficiently stayed hyper-focused on meeting their customers’ needs. Read this Harvard Business Review report  for practical insights on how today’s leaders can put customers at the core of their new innovation initiatives. Innovation leaders from organizations such as Pinterest, Vistaprint, and Box share their insights on the importance of prioritizing innovation and making it accessible across their enterprise. They harnessed the full potential of technology, and in turn, are fostering successful customer innovation.